You've probably seen us at one of our Ethnic Festivals from Ohio to California. You might have looked in our book of names to see that your name is available too. If you don't feel comfortable ordering online with our secure server, please call 262-554-8990 and leave us a message with the best time to call you back.
Our contact information
By email:
jim@jamesrea-ancestorian.com
Business email address (admin@jamesrea-ancestorian.com)
By standard mail:
James Rea-Ancestorian dba Names & Frames
P O Box 642
Sturtevant, WI 53177
262-554-8990
By phone:
262-554-8990 (between 1 p.m. and 5 p.m. cst)best time to catch us. Hours vary due to other business committments.
If we aren't there, leave a message with a contact number and best time to call and we will get back to you.
jim@jamesrea-ancestorian.comShipping Information:
We ship prints and framed items in 10 days. Special orders items such as Embroideries, watches, mugs, clothing, and rings take 10-16 weeks.
Refund, Returns and Cancellation Policies:
Due to the personalized nature of our products, all sales are final and non-refundable. We will repair or replace any flaws missed in quality inspection or damage due to shipping when insured.
Frequently Asked Questions:
Is it my Coat of Arms?
Almost certainly not. Lands and Title pass to the oldest son only. We will give you the earliest recoreded Coat of Arms found in the largest library of Registered Coats of Arms associated with your name in your country of origin.
How do you get your information?
Our library is the largest in the world and includes registies, manuscripts, and other historical documentation. Your information is researched by a professional researcher and we include a certificate of authenticity with each print.
How do I know your information is correct?
Based on the information provided to us by you, we will either fill your order, research it further, and if we find nothing on the name, refund your money.
What if I change my mind once the order is placed?
We are sorry, but once you place the order, You basiclly have commissioned a personalized item that we can't just put on the shelf and sell. It is unique to only you and others who share your heritage.